Privacy Policy

At Nativfy, safeguarding your privacy is of paramount importance to us. We integrate privacy into the core of our service design and product development, so you can confidently trust and focus on fostering meaningful connections.

We deeply value the trust you place in us when sharing your information and treat this responsibility with the utmost seriousness.

Our Pledge to Privacy
Our Dedication to Privacy: All our products and services are meticulously designed with your privacy at the forefront. Our approach involves collaboration with experts across various domains, such as legal, security, engineering, and product design, ensuring that every decision we make respects your privacy.

Transparency: We are committed to transparency in our policies. Unlike many other privacy policies, which often use complex jargon, we have taken the opposite approach. We aim to communicate our Privacy Policy and related documents in plain, accessible language. Our goal is for you to genuinely understand our privacy practices and willingly engage with our policies.

Security Priority: We maintain dedicated teams focused on the security and protection of your data. We continually update our security measures and invest in enhancing the safety of your information.

Welcome to Nativfy's Privacy Policy
Thank you for taking the time to familiarize yourself with Nativfy's Privacy Policy. We acknowledge the trust you place in us and are committed to preserving that trust. Our commitment starts by ensuring you comprehend the information we collect, the reasons behind its collection, its usage, and your choices concerning your data. This policy outlines our privacy practices in a straightforward manner, minimizing complex legal and technical terminology.

Effective Date: 14 February, 2024
Current Version: The current Privacy Policy, available here, remains effective until the aforementioned date.

Section 1: Who manages your privacy policy?
The entity responsible for managing your information according to this Privacy Policy is:
Terra True
https://terratruehq.com/

Section 2: Applicability of this Privacy Policy
This Privacy Policy pertains to the various services and platforms operating under the Nativfy brand, including websites, applications, events, and related services. For simplicity, we collectively refer to these as "services" throughout this Privacy Policy. Links to this Privacy Policy are provided on all relevant services for your convenience. Specific services may necessitate their own distinct privacy policies. In such instances, the applicable service's privacy policy supersedes this Privacy Policy.

Section 3: Information We Collect
We acknowledge that forming meaningful connections requires a certain degree of information about you. This includes basic profile details and your preferences regarding potential connections. Additionally, we collect data about your interactions with our services, including access logs. We also receive information from third parties, such as when you use your social media account to access our services or complete your profile. Further details are outlined below.

Your Provided Information: When you create an account, you furnish us with essential information like login credentials, phone number, gender, and date of birth. Profile completion allows you to share more information, including personality traits, lifestyle, interests, photos, and videos. Paid services or direct purchases provide financial information.

Engagement Data: Participating in surveys, focus groups, and market studies involves sharing insights, responses, and testimonials.

Interactions and Communications: Correspondence with our customer care team or via social media yields information relevant to the interaction.

Information about Others: If you share information about others (e.g., a friend's contact details), we process this data to fulfill your request.

Chats and User Content: Interactions and content shared with other users are processed for service operation.

Information from Other Sources: Besides information you provide directly, we receive data from users, social media platforms, affiliates, partners, and third parties for various purposes.

Technical Data: Your interactions with our services generate technical data, including usage patterns, features accessed, devices used, IP addresses, device IDs, app settings, and crash reports.

Other Data with Your Consent: You may grant consent for precise geolocation data or photos and videos, which are used for relevant features.

Section 4: Data Collection Technologies
Cookies and similar technologies, such as web beacons and pixels, are employed to recognize you and your devices. You can learn more about their use and control options in our Cookie Policy. Certain web browsers offer a "Do Not Track" feature, but not all businesses, including Nativfy, currently respond to such signals.

Section 5: How We Use Your Information
We use your information for various purposes, including providing and improving our services, connecting users, advertising, enhancing security, and ensuring legal compliance. More details on these uses are provided below.

A. Administering Your Account and Services:
Managing accounts
Providing customer support
Personalizing pricing and transactions
Communicating about services
Organizing contests and offers

B. Facilitating User Connections:
Recommending potential connections
Displaying user profiles to each other

C. Operating Advertising and Marketing:
Assessing and optimizing advertising campaigns
Sharing relevant products or services
Promoting Nativfy on various platforms

D. Improving and Developing Services:
Conducting focus groups and surveys
Analyzing customer care interactions
Enhancing user experience based on feedback

E. Preventing Fraud and Illegal Activities:
Investigating and addressing violations of terms
Developing countermeasures against violations
Retaining data for security purposes

F. Ensuring Legal Compliance:
Adhering to legal requirements
Assisting law enforcement agencies

Section 6: Sharing Your Information
User information is shared with other users, service providers, partners, and, in specific instances, legal authorities. Details regarding these sharing practices are provided below.

With Other Users: Voluntary sharing of information with other users, as well as communication through the service, are typical instances of data sharing.

With Service Providers and Partners: External entities assist us in service operations and improvement. They support tasks such as data hosting, analytics, customer care, marketing, and advertising. Limited, non-human-readable data may be shared with advertising partners.

With Affiliates: Nativfy is a part of the Sketchfinix family of businesses. Information sharing with affiliates aims to enhance user safety across various platforms and services, improve user experiences, and comply with legal obligations.

For Corporate Transactions: In cases of mergers, acquisitions, divestitures, or similar transactions, user information may be transferred, subject to appropriate confidentiality measures.

With Law Enforcement and Legal Compliance: Disclosure of information may occur to comply with legal processes, protect against crime, enforce rights, and assist in investigations.

With Consent: Your explicit consent may lead to the sharing of information with third parties.

Non-Personal and Hashed Information: Non-personal information and hashed personal data may be shared with third parties, including advertisers, for targeted advertising and analysis.

Section 7: Your Rights
Maintaining control over your information is essential. We provide you with tools and options to access, update, and manage your data. You possess privacy rights that we respect and uphold.

Access and Update Tools: Utilize the service's tools and settings to access, rectify, or remove information associated with your account.

Device Permissions: Modify settings on your device to control the collection or processing of specific device data.

Uninstall: You can halt information collection by uninstalling the app, though this does not close your account.

Account Closure: You can close your account directly through the service.

Privacy Rights: You have the right to review and update your personal information, subject to applicable laws and procedures.

Your Identity and Other User Information: Valid proof of identity may be requested before fulfilling certain requests.
User Requests: Requests related to other users' information may require the concerned user's consent.
Certain Limitations: Certain requests may impact service provision, and some restrictions may apply.
Data Protection Authority: In specific jurisdictions, you have the right to lodge a complaint with relevant data protection authorities.

Section 8: Data Retention
We retain your information for legitimate business purposes and in accordance with legal requirements. Information is retained based on specific criteria and for varying durations, as outlined in this section.
Safety Retention: A three-month safety retention window ensures data availability for investigations and enforcement actions.
Legal Obligations: We maintain data necessary for tax, accounting, and legal compliance.
Legitimate Interests: Limited data is kept to support customer care, potential litigation, and legal proceedings.

Section 9: Children's Privacy
Our services are intended for users aged 18 and above. Individuals under 18 are not permitted to use our platforms.

Section 10: Job Candidates, Contractors, and Vendor Representatives
For job candidates, contractors, and vendor representatives associated with Nativfy, this Privacy Policy applies with certain terms relevant to your situation.

Section 11: Privacy Policy Changes
As we continuously strive for innovation, our Privacy Policy may evolve. Material changes will be communicated in advance to allow you to review and assess the updates.

Section 12: Contact Us
For inquiries about this Privacy Policy, you have various channels to reach out to us, including online forms and postal communication.

Online:

By Post:
Data Protection Officer
Nativfy App LLC.
Dover, Delaware
United States.